Cable Forum - View Single Post - Collecting E-mail from Work Server

JamboUK · 16-11-2005, 11:27

OK.. I am going to see if I can explain my problem.

I want to collect (and send) e-mail directly to and from my Company server even when I am not on site. The server uses a piece of software called Mailgate.

I have set up the company firewall to allow access to POP SMTP ports incoming and set up the relevant details on a laptop and also a PC at home. Works brilliantly! Sends and receives from our server no problem.

The problem occurs when I then use the laptop internally on the company network i.e. on the otherside of the firewall - if you like - the POP and SMTP server is then no longer recognised and I cannot send or receive. The laptop is set up for both POP and SMTP settings to use the Company static IP address (i.e. for example 81.231.21.1).... if I change the setting to local IP address (i.e. for example 192.168.0.1) it works!

It is obviously something to do with trying to access an internal server whilst connected to the internal network but via the external IP address... but I can't figure out what I need to do!!

Help!

16-11-2005, 11:27	#1
JamboUK Inactive Join Date: Jan 2004 Services: Sky+, 10MB NTL Broadband Posts: 177	Collecting E-mail from Work Server OK.. I am going to see if I can explain my problem. I want to collect (and send) e-mail directly to and from my Company server even when I am not on site. The server uses a piece of software called Mailgate. I have set up the company firewall to allow access to POP SMTP ports incoming and set up the relevant details on a laptop and also a PC at home. Works brilliantly! Sends and receives from our server no problem. The problem occurs when I then use the laptop internally on the company network i.e. on the otherside of the firewall - if you like - the POP and SMTP server is then no longer recognised and I cannot send or receive. The laptop is set up for both POP and SMTP settings to use the Company static IP address (i.e. for example 81.231.21.1).... if I change the setting to local IP address (i.e. for example 192.168.0.1) it works! It is obviously something to do with trying to access an internal server whilst connected to the internal network but via the external IP address... but I can't figure out what I need to do!! Help!