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squirrel1970 · 15-11-2005, 22:28

it seems like it's like this...
if you're on 2mb and you want 3mb, if you do the thingy, you get 10mb...
if you're on 3mb, you have to find a nice kind person at CS who will oblige...
also, it seems hit and miss as to who is getting it, what modem you're using and where you are.
It also depends if you get the indian call centre too..
Either way, if you're on 3mb, unplug modem for 15 minutes and see if when you plug it back in if you get extra speed..
I've all but given up really... I'll wait until I dont' get error messages on the tier page, and they update the information on their website so people don't' have to sit and twiddle their thumbs or get antsy with CS...
We'll get our upgrade soon enough I guess... just wish there was more clarity and people knew what they were doing at NTLs end.

15-11-2005, 22:28	#364
squirrel1970 Inactive Join Date: Nov 2005 Posts: 376	*Re: ALL* ntl 10MB Discussion (Part 3)** it seems like it's like this... if you're on 2mb and you want 3mb, if you do the thingy, you get 10mb... if you're on 3mb, you have to find a nice kind person at CS who will oblige... also, it seems hit and miss as to who is getting it, what modem you're using and where you are. It also depends if you get the indian call centre too.. Either way, if you're on 3mb, unplug modem for 15 minutes and see if when you plug it back in if you get extra speed.. I've all but given up really... I'll wait until I dont' get error messages on the tier page, and they update the information on their website so people don't' have to sit and twiddle their thumbs or get antsy with CS... We'll get our upgrade soon enough I guess... just wish there was more clarity and people knew what they were doing at NTLs end.