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Originally Posted by SnoopZ
When i had my modem swapped to an NTL:250 yesterday the engineer just plugged it in and told me it'll take a few hours to get the MAC activated, (probably just a phone call from him to TS). Although that didn't go smoothly as i had to ring them myself! But he didn't checked my signal levels and all is working spot on.
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tis it worth me asking for a new modem then?