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Originally Posted by Gar
I've phoned support four times now and they keep telling me that there isn't a problem on their end. I've explained the problem so clearly to them and I've even requested an engineer to come around twice now. Each time they tell me that my connection is absolutely fine and should be working perfectly.
I am so frustrated right now.
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Gar, we can escalate your complaint to a contact we have in NTL's management for you if you like. If you want to try this option, please send me a private message with your real name, your account number and a contact phone/email address, and I'll forward it. (I'll also delete the PM from my nibox once we're finished!).
