Yeah after spending 15 minutes on the phone totalling £1. Just wait until next year when the contract has ended and see what will happen when the box brakes down then, you will be charged for any maintainance.
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Originally Posted by gazzae
I called Sky on saturday night as my Sky+ Box is broken. The call was answered within 5 minutes, and after a 10 minute call I have an engineer coming out on Saturday (first day that suited me) to replace it. The girl on the phone also told me that If I called back after the engineer had been they would give me a refund for the weeks loss of service.
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