Thread: SKY vs Cable
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Old 15-11-2005, 08:15   #27
gazzae
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Re: SKY vs Cable
Quote:
Originally Posted by m419
And SKY probably has about 2 customer service staff all night long and all day sunday making money from it's 0870 number by holding 50 people in queue and paying it's employees sheckles!
I called Sky on saturday night as my Sky+ Box is broken. The call was answered within 5 minutes, and after a 10 minute call I have an engineer coming out on Saturday (first day that suited me) to replace it. The girl on the phone also told me that If I called back after the engineer had been they would give me a refund for the weeks loss of service.
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