Cable Forum - View Single Post - NTL Customer Services: Your personal experience

Scott_Lee67 · 14-11-2005, 17:36

Well NTL came out today to see what the problem with my phone is...

As I suspected the clowns disconnected my telephone when they installed services next door.

Apparently my phone was routed through the wall box on next doors house so they just pulled mine out without testing to see if it was live despite the fact it ran along the flippin wall and into my house!! Where do they get these idiots from?

Now I have to go a whole week without a phone as they can't/wont fix it until Saturday next. Tried to call the faults line this afternoon... Stood in a phone box for 20 minutes in the freezing cold waiting to get through only to be cut off.

I gave up at that point and came home...

I just hope that they are going to compensate me for all the mobile calls I am going to have to make...

14-11-2005, 17:36	#657
Scott_Lee67 Inactive Join Date: Aug 2005 Location: Leeds Services: NTL Broadband, NTL Telephone Posts: 10	Re: NTL Customer Services: Your personal experience Well NTL came out today to see what the problem with my phone is... As I suspected the clowns disconnected my telephone when they installed services next door. Apparently my phone was routed through the wall box on next doors house so they just pulled mine out without testing to see if it was live despite the fact it ran along the flippin wall and into my house!! Where do they get these idiots from? Now I have to go a whole week without a phone as they can't/wont fix it until Saturday next. Tried to call the faults line this afternoon... Stood in a phone box for 20 minutes in the freezing cold waiting to get through only to be cut off. I gave up at that point and came home... I just hope that they are going to compensate me for all the mobile calls I am going to have to make...