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piercey2 · 14-11-2005, 17:13

Hahaha! In all my years I have never experienced levels of incompetence as I have with this company.

After the PM was sent (thanks again for your help guys) a very friendly lady contacted me and it really seemed as though something was happening.

I was categorically assured that the line would be fixed this afternoon. My partner had to take a day off work (I literally cannot take any more time off for this) to stay in for them.

Lo and behold someone turned up on cue .....then went away again.

I just had a call from NTL - apparently they sent a 1 man crew when they needed 2 men to pull the cable. Aaaaaarrrrrgggghhh! This is the worst company on the planet bar none!!

They have booked it in for first thing tomorrow morning and you know what? I'm past caring and I couldn't give a stuff because I'm going back to BT.

14-11-2005, 17:13	#17
piercey2 Inactive Join Date: Oct 2005 Posts: 10	Re: Telephone hell Hahaha! In all my years I have never experienced levels of incompetence as I have with this company. After the PM was sent (thanks again for your help guys) a very friendly lady contacted me and it really seemed as though something was happening. I was categorically assured that the line would be fixed this afternoon. My partner had to take a day off work (I literally cannot take any more time off for this) to stay in for them. Lo and behold someone turned up on cue .....then went away again. I just had a call from NTL - apparently they sent a 1 man crew when they needed 2 men to pull the cable. Aaaaaarrrrrgggghhh! This is the worst company on the planet bar none!! They have booked it in for first thing tomorrow morning and you know what? I'm past caring and I couldn't give a stuff because I'm going back to BT.