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Re: Bought Modem
I phoned TS but was getting absolutely nowhere with the Indian lady - she couldn't even understand my postcode!
She had no idea what I was on about when I explained I was an early broadband subscriber with my own bought modem who now wanted a modem that I was entitled to. I gave up, phoned back, chose option 5 and managed to speak to a Scottish person with the same accent as mine - a lot easier.
He has arranged to have a new modem installed on Saturday afternoon.
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