Cable Forum - View Single Post - New Cust

mikerouse · 14-11-2005, 16:12

I just spoke to probably the most friendliest advisor in the world, and he wasn't too bad at sounding like he knew what he was talking about. He said that the signal they had been sending had failed because it was going in the wrong order. He said it was like trying to set a table then wiping off what you had set up, so he was escalating it to second line after a few attempts there and then to see if they could get it to wipe first then re-send. I get a lovely feeling that we might actually be getting somewhere with this. I'm expecting a call back in about an hour.

14-11-2005, 16:12	#22
mikerouse Inactive Join Date: Nov 2005 Location: Coventry Services: 1MB BB, Base Pack, Phone Posts: 9	Re: New Cust - Channels not enabled I just spoke to probably the most friendliest advisor in the world, and he wasn't too bad at sounding like he knew what he was talking about. He said that the signal they had been sending had failed because it was going in the wrong order. He said it was like trying to set a table then wiping off what you had set up, so he was escalating it to second line after a few attempts there and then to see if they could get it to wipe first then re-send. I get a lovely feeling that we might actually be getting somewhere with this. I'm expecting a call back in about an hour.