[quote=PaWs]
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Originally Posted by LenMackin
''download what you like when you like''after all..A phrase that NTL prided themselves on when the service was first launched many moons ago
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Yeh, and that was true for a few years but these days them seem to think less about the customers and more about lining their own pockets. 'Give Less, Earn More'. I still think it's a bit much to lock people into 512K for the remainder of their contracts, maybe 1-2 months would have been better. What is most shocking is the treatment you receive when you ring ntl and ask 'when is this gonna end'. They speak to you like crap, give you no hope for the future on ntl (info on more unlimited packages, even if they don't have any concrete info they still know it's gonna happen but they don't mention it) and generally don't care. No matter what, I am still an ntl customer and think I have a right to be spoken to with some dignity, not like a dog who has just releived itself on your new car, which is the manner I was spoken to in when I rang afew days ago. If it was not coming up to christmas I would have paid up the remainder of my contract and told them to p**s off, as it is that is not an option until around february.