Cable Forum - View Single Post

Gar · 14-11-2005, 02:11

Connection: NTL 2mbit
Location: South Wales

Problem: Constant and sporadic slow downs.

Basically I've been having the problem for about four or five days now. At times my connection speed is great, running as a 2mbit connection should (200k+ speeds). Then at times the connection will stop responding, even if it's in the middle of loading a web page or downloading a file. As a gamer it is very annoying to get disconnected from gaming servers over and over again(world of warcraft, for example). Sometimes the slow downs last for up to a minute, sometimes shorter, but this is a CONSTANT thing. The slow downs occur every minute or so.

I have contacted NTL customer/tech support twice now and both times they tell me that my connection is fine, that they are getting a strong signal from my modem, etc etc. Clearly there is a problem here, this has never happend before.

I use a Terayon TJ210 cable modem via a USB cable. The fact that I use USB shouldn't be a factor because I've been using the same modem through USB socket for probably over three years now.

I've tried disconnecting the modem, using different sockets, playing with connection settings... I've even tried reinstalling windows all together.

Any help would be greatly appreciated. Thank you.

14-11-2005, 02:11	#1
Gar Inactive Join Date: Nov 2005 Posts: 34	NTL connection grief. Connection: NTL 2mbit Location: South Wales Problem: Constant and sporadic slow downs. Basically I've been having the problem for about four or five days now. At times my connection speed is great, running as a 2mbit connection should (200k+ speeds). Then at times the connection will stop responding, even if it's in the middle of loading a web page or downloading a file. As a gamer it is very annoying to get disconnected from gaming servers over and over again(world of warcraft, for example). Sometimes the slow downs last for up to a minute, sometimes shorter, but this is a CONSTANT thing. The slow downs occur every minute or so. I have contacted NTL customer/tech support twice now and both times they tell me that my connection is fine, that they are getting a strong signal from my modem, etc etc. Clearly there is a problem here, this has never happend before. I use a Terayon TJ210 cable modem via a USB cable. The fact that I use USB shouldn't be a factor because I've been using the same modem through USB socket for probably over three years now. I've tried disconnecting the modem, using different sockets, playing with connection settings... I've even tried reinstalling windows all together. Any help would be greatly appreciated. Thank you.