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Old 13-11-2005, 19:20   #128
Crypto
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Join Date: Jun 2003
Location: W.Sussex
Services: Broadband L (30Mb) TV M+ Phone M
Posts: 95
Crypto is an unknown quantity at this point
Re: NTL Indian support centres - a plea to NTL

Well.... I have read all of this thread, but I have to say that I've just had a good experience with the call centre, if it was India. the accent was definitely Indian and the line was a bit patchy.

But... the chap I spoke to was very patient with ny intermittent connection problem. at the end of the call, all though there was no direct solution, he had explained the different possible problems so well and how to track them, that I was eventually able to solve the problem myself. turned out to be a dodgy Bit Torrent client that was hogging my bandwidth.

Excellent job, just wish I could phone the particular bloke back and thank him for his skill and patience.

Cheers

Crypto
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