3 days after my new installation my remote control started to be ignored occasionally by the STB. Iit was a bit of a nuisance at first but got worse over the next few days. I disconnected the power supply and rebooted the STB and things seemed OK for a couple of days but them went **** up again. Over the next 5 days I rebooted every day but the thing has continued to get worse and now the thing swithces to 'channel 0' or the 'guide' on its own and 50 or more presses on the r/c might get you back or its a hands and knees job at the box panel (which by the way works every time you press the ch up & down buttons).
Customer services advice try new batteries in the R/C despite being told the thing is only a fortnight old, and that the r/c is spot on every time controlling the tv vol. Then wait to see if it settles down.In the room I have a DECT phone base unit 15 feet away from the TV, a brass uplighter with a dimmer swith 12 feet away from the TV. and a 4 gang house light dimmer system 20 feet away (always off).
I GUESS THE KIT IS JUST CRAP.
