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Originally Posted by Cerberus
I rang normal CS, but like I said it depends on the advisor. It seems some will upgrade you happily and some spout some utter bo**ocks.
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True, I was on the phone to the indian call centre tech support for ... hang on this is good ... 1 hour 20 mins!!! Told nothing to do with the NTL 120 modem I have (despite reading here no-one can get over the 650k/sec odd that Im getting). Told to try the connection early in the morning / late at night to see if I can get better speeds!
Gonna call CS again and try to get the modem swapped methinks!