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webtool4free.com · 12-11-2005, 19:28

For the past week we have had download speeds of 35kb/s

It starts off at around 80 and works its way down and hangs areound 35kb/s

The PC we use cable has no peer-to-peer

I have been on the phone with NTL support 3 times in this time for atleast 30 minutes each. First time was given a proxy and that worked for 10 minutes after i hung up.

Second time i was told my connection would be reset from there end and this takes some time so i could hang up.

Third time the guy was absolutly lost, he got me to switch to Ethernet and helped me trough it. After it was done he said let us know how you get on and hung up.

Each and everytime i ring NTL there support is never satisfactory.

I am seriously thinking of disconnecting there service, and maybe re-connecting and see if they enjoy taking the long road.

P.S Does you speed go down if you go over the download threshold?

Windows XP SP2
Ethernet Connection
1MB

12-11-2005, 19:28	#1
webtool4free.com Inactive Join Date: Apr 2005 Posts: 52	Ive had it with NTL For the past week we have had download speeds of 35kb/s It starts off at around 80 and works its way down and hangs areound 35kb/s The PC we use cable has no peer-to-peer I have been on the phone with NTL support 3 times in this time for atleast 30 minutes each. First time was given a proxy and that worked for 10 minutes after i hung up. Second time i was told my connection would be reset from there end and this takes some time so i could hang up. Third time the guy was absolutly lost, he got me to switch to Ethernet and helped me trough it. After it was done he said let us know how you get on and hung up. Each and everytime i ring NTL there support is never satisfactory. I am seriously thinking of disconnecting there service, and maybe re-connecting and see if they enjoy taking the long road. P.S Does you speed go down if you go over the download threshold? Windows XP SP2 Ethernet Connection 1MB