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Old 12-11-2005, 15:46   #1
RMIM
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Join Date: Nov 2005
Posts: 24
RMIM is an unknown quantity at this point
Unhappy Tricky Broadband/Ethernet Problem

HI - I posted this in another forum but no luck. Im sure someone here can help.
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I just built a computer for a mate. The system has a built in NIC.

The problem is I can't register his system with his broadband provider (NTL).

With NTL hooking up to broadband works like this: They give you a cable modem and 2 cables. One Ethernet cable and one USB.
You hook up the Ethernet cable (or USB) to modem and computer. Open up a browser and type http://autoreg.autoregister.net. A page will jump up that will register that NIC with their system and after that you will get full internet access.

So I have tried the above but it does not connect.

The strange thing is when I bring it to my house and hook it to my router it works fine. You can browse the net. So the NIC not broken. (I think) But when I try to hook it directly to my modem (not going trough my router) and type autoreg.autoregister.net, again nothing happens. It refuses to bring up registration page.

I phoned NTL and they talked me trough a few things that I did not fully understand (ping,cmd,reset winstock etc). but they could not fix it. The chap said reinstall XP. I said itâ₠¬ÃƒÂ¢Ã¢â‚¬Å¾Ã‚¢s a new installation anyway. He said itâ₠¬ÃƒÂ¢Ã¢â‚¬Å¾Ã‚¢s a bad install. Anyway I reinstalled, but did not install SP2 this time - I had to install LAN drives on provided CD to get net working trough router - but refuses to work without my router.

(Have also tried with USB cable - does not work either)
Also a quick lesson in ping/winstock/ip numbers etc would be nice.

Please help. Thanks.
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