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Originally Posted by acoolwelshbloke
You will find the same old people on here who are quick to jump in to defend them!
They are the staff or mods of this board!
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I beg your pardon.
Get your facts right before you make sweeping statements about me please.
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Originally Posted by acoolwelshbloke
Ohhhh and don't get me wrong this site does a great job of helping people I don't question that, and the people who mod this site also do a great job. it is just a shame that a company's customers needs a third party website to get the help and support or even their problems resolved when it should be the company doing it in the first place!
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I wouldn't disagree with you.
IMO ntl will never change, & they will certainly never lead the field when it comes to great customer service.
They have too many managers who hide from customers, & too many top level managers who don't even know what a customer is.
