[Mauldor]

Of all the People currently on NTL Broadband, I would imagine a SMALL minority would actually visit here and be aware of the said 10mbit upgrade happening. To my Knowlege there is no Map, Postcode checker to see if your UBR (I dont even know which UBR I am on for that matter) has been upgraded.

When the 1/2/3Mbit upgrade came out people either waited (who were in the dark) or went to Upgrade page to force the modem to the new speeds. If Phoning CS and they checked something and said:

1. Yes you can have 10mbit, do you want it?
2. 10mbit not enabled in your area - plan is about XX Month

The reality is simple, depends on who you get, depends on what answer you get, people are ringing many many times to hopefully get someone who might upgrade them as can be seen on here. All that is doing is increasing the calls on CS / TS for people wanting 10mbit now.

WOuld it be possible for someone on the "Inside" to basically answer these questions:

1. Is it a Trail or a staggered rollout by area?? CS have said it was both so far.

2. Is there a list somewhere rather then us guessing what area's are done with the said list been updated as more UBR get upgraded. Would be even better if you could make a UK map coloured in type thing.

3. On the upgrade page - if it says BUND03 - what service is this, it has no Price whatsoever (even though we know it is 37.99) - do we take from that unless it says 10mbit then it is not in the selected area? Would it not have been better to read 3mbit or 10mbit - then we would know..

Hopefully someone can answer these or people will keep trying and trying and posting till the cows come home - we are basically "In the Dark"...