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Originally Posted by etccarmageddon
ok they obviously have problems so perhaps people should hang fire for a week for 2 or just wait until they get automatically upgraded.
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indeed thats
exactly what people should do.. 3meg customers will more than likely be ok to upgrade in about two weeks without all the problems with UBR's etc
[if you know for sure your modem isnt capable of 10meg's download, ask nicely if you could have an exchange after christmas. its not going to kill you to have a 5/6meg downstream for a few weeks]
just like its not going to kill us 3meg (and you 1+2meg customers) to wait a week or two before persuing the upgrade (as stated again and again by Customer Services the official roll out
starts in December! [it probably will start before December but it wont finish till late January or even Febuary])
If your impatient by all means call them. but bear in mind the network is not fully ready! so dont be moaning about slow speeds etc...
[if your sent a notification be aware that it may have been sent prematurly.. as NTL 24hour tech support called me 25mins ago stating that i would be a Pilot 10meg customer for my Area (HD7) but the letter was sent several days early]
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Originally Posted by cj_abi
Thing is, I've noticed around the 10mb connection topics that some lucky dude got their 10mb connection in Stockport (where I am) and well, that can only mean it's available in Stockport, right? right...
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He's probably on a diffrent UBR to yourself so more than likely its avaliable IN Stockport.. just not the part you live in
most areas have atleast 10 UBR's (and there not all up graded together) just give it a few weeks
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Originally Posted by Nero182
I am sure in the coming weeks NTL will fix all the speed problems. I hope even tho I have upgraded but not getting the speeds only about 4-5 Meg. Even tho I am on NTL-250 Modem. But I sure in the coming weeks NTL will have all the speed issues fixed.
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yes and no
dont forget there could be 100users or more on a single UBR so if several of them are trying to use 10meg at the same time... about 90 people will be getting a few Kbps
the speed issues will hopefully be fixed when more UBR's are avaliable for the 10meg service