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Old 11-11-2005, 16:06   #163
nate
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Join Date: Sep 2003
Location: Cardiff, UK
Services: Sky Digital, NTL Phone & 10mb BB
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Re: *ALL* ntl 10MB Discussion (Part 3)

Wow, CS are really being a nightmare at the moment.

I got my upgrade yesterday, first time calling too. (blog post)

However, a mate of mine is trying to get hers, but after the 5th call is still getting absolutely nowhere.

The lines from CS aren't even consistent.
She's had..

It's a pilot.
New Customers only.
Not available in your area.
You've already got it.

and..

'10mb? Not something I've heard of.'

Total nightmare.
Anybody browsing the forum right now in CS that could possibly help her out?
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