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When I asked them why 2mb customers were recieving the service first he told me it was impossible. Impossible? Impossible! So my eyes decieved Me and everyone else aswell? I think not! (Somone posted a screen shot of the online upgrade page with there 2mb service stated then below a choice to upgrade to 10mbit!)
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The 2mb customers have upgraded to the 3mb and if their modems allow 10mb they get it, so they will have a bill for £37.99 next month I dont know of anyone moving from 2mb to 10mb for £24.99 or from 1mb to 10mb for 17.99... YET?