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Originally Posted by Robjones23
I'm pretty annoyed to be honest, I live in manchester just down the road from the ntl office there and have called CS up twice and had no luck at all. They keep telling me that I can upgrade to 3Meg but I can't have 10meg until it's out officially and they're only "trialling" it at the moment with those that are already on 10Meg.
Told them I'd seen that lots of people have been upgraded and they just told me where to go..... gay.
Grrrr......
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try the online tier upgrade screen, you might be able to select 'upto' 10meg from there.