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Originally Posted by gimpymoo
Sorry if this as been asked a million times before:
Im currently on 3mb and know that 10MB is being trialled in my area (Nottingham)
If I DOWNGRADE over the phone, can I UPGRADE online directly after?
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No need to do that. Phone them and tell them you want to go from 3mb to 10mb and they should do it there and then, they did for me and I'm in your area