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Splink · 10-11-2005, 20:56

I'm on 3Mbit at the moment, with a Terayon Terajet 210 modem. I'm happy to wait until whenever they decide to upgrade me automatically, but from what I've seen in these threads over the last couple of days it's all rather a case of the left hand not knowing what the right hand is doing at NTL at the moment. Conflicting information, wrong information, misleading information, all steming from the basic fact that no one has obviously made it clear to 100% of the CS staff what exactly their line should be. Sounds to me like they've been left to interpret this 10Mbit upgrade instruction however they want.

Like I said, I'm happy to wait until my alloted time to get this upgrade, as hopefully NTL will have more of an idea about what exactly should be happening.

Good luck to all you people experiencing issues, hope you get it sorted.

10-11-2005, 20:56	#62
Splink Inactive Join Date: Mar 2005 Services: Sky+ Digital TV, NTL 10Mbit Cable Posts: 9	*Re: ALL* ntl 10MB Discussion (Part 3)** I'm on 3Mbit at the moment, with a Terayon Terajet 210 modem. I'm happy to wait until whenever they decide to upgrade me automatically, but from what I've seen in these threads over the last couple of days it's all rather a case of the left hand not knowing what the right hand is doing at NTL at the moment. Conflicting information, wrong information, misleading information, all steming from the basic fact that no one has obviously made it clear to 100% of the CS staff what exactly their line should be. Sounds to me like they've been left to interpret this 10Mbit upgrade instruction however they want. Like I said, I'm happy to wait until my alloted time to get this upgrade, as hopefully NTL will have more of an idea about what exactly should be happening. Good luck to all you people experiencing issues, hope you get it sorted.