Quote:
|
Originally Posted by Chrysalis
keep mtu at 1500
Keven what did you do to actually get your modem swapped? Almost everyone else who rang up got told they cant have a swap and with me they took it further and downgraded me back to 2mbit because I asked for a new modem.
|
Chrysalis, I phoned yesterday as i was having issue with the modem before the swap, it was a faulty ambit 120 i had, when the engineer came out i showed him the download rate and showed him the stats on nthellworld regarding the 250, he swapped out my 120 for a 250 and we did a download test again bingo straight to 10mb he said that this was going to be a nightmare for them as it looked like he would be having to swap all the 120's out, he spoke to swansea and confirmed it with them that this has taken the download speed to the full 10mb and fixed the issue. He also said if this is the case with the new 10mb speed he would need a bigger van for all the 250's he would be having to replace.
Im thinking tho it looks like a firmware issue and all the has happened is that the ntl 250 modems have a version of their firmware that is capable of handling the 10mb maybe all the trialists were on these ntl 250's who knows.