Quote:
|
Originally Posted by mick44
dunno if this is the right place to ask but here goes ............ am i entitles to a new modem as i have the one i bought when i first joined ntl broadband i seem to remeber reading somewhere that when the price last went up i would be eligible for a new modem
mick
|
I was in the same situation so I called TS and told them that i've spilt coffee on mine and the PCB was fried and needed an engineer to come out and install a new one.
If you own the modem then just stop using it and Ntl will have to kit you out with a modem or lose you as a customer.
I've got an engineer booked for monday. Just hoping they install a NTL 250 modem.