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Originally Posted by BarFly
ok, lets try & sort a few things out here..
if its a SACM ( modem ) then your never going to get to start.ntl in a million years...
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Yeh, bit of an oops on my part. What should happen ?
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Originally Posted by BarFly
pinging 127.0.0.1 wont prove much apart from the Nic is actually there...
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.... and working.
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Originally Posted by BarFly
Im guessing the Cm is picking up an ip something like 192.168.10/11...
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Something beginning 192.** can't remeber the rest !
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Originally Posted by BarFly
so has been stated above its one of a few things, Co-ax unscrewed, check it just be sure, once more, just in case, make sure its tight...  |
checked several times, but can't guarantee there isn't some discontinuity somewhere. Tried the TV cable in the splitter outlet for the CM to prove the splitter is OK.
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Originally Posted by BarFly
are the Synch & rdy lights on the CM both solid, if not either network fault, or CM buggered, either way you wont be fixing it, you need to call Tech support ( 0845 650 0121 )
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Yes
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Originally Posted by BarFly
basically if the coax is screwed in properly, you havent got a network set up or specified the 192 ip, its pretty much going to be CM/Network side of things, so give tech support a ring again, & just say your picking up the 192ip off the Cm, they should ( Crosses fingers ) recognise this issue & book an engineer for you.....
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Me and my mate have called tech support twice and he is now going to reinstall his OS !!!! (As suggested by ntl tech, who reckons it's XP's fault !!! .. muppets !!!). I feel for him when even that doesn't work
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Originally Posted by BarFly
Regards
Barfly
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Thanks for the input .. if he gets back to me I'll explain what has been suggested.