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Originally Posted by malcb
i upgraded to 10mg yesterday and was using ntlhome100 modem and was only getting 5mb speed. Just had it swapped for a ntlhome 250 modem and now i am getting full 10mb, so it is the modems that are the problem
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How did you get it swapped? Did you just ask or did the other one break?
Can NTL users use their own cable modems? If so, how much and where from?