Re: device manager?
What OS are you running? Are you connected to the STB via USB or Ethernet?
Device Manager can ususally be accessed either by right clicking the "my Computer" icon > properties > hardware tab. Alternatively go to Control Panel from your start menu > system.
You don't need correct connect (often referred to as incorrectly disconnect). If you use USB you need the drivers on the ntl CD on your compter for the USB to work, but nothing else. If you use ethernet, it's simply a case of plug in the ehternet, reboot the STB and PC and register the connection using start:ntl.
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