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DivideByZero · 10-11-2005, 08:21

*sigh*
Why are NTL not consistent with the replys that they give.
Why are they upgrading some people and not others.
Twice I've called today, and I've gotten different answers each time.
First, I was told that no upgrades at all will be happening until NTL are happy with what they have, the woman on the phone practically called me a liar when I told her I know that there are people that already have been upgraded to this service.
The second call I was told (same as somebody above), that this was only for new customers on the service and that they had no way of upgrading existing customers!

Ah well, I suppose I just need to keep calling until I get put through to a techie who's actually inclined to help instead of read from some sheet that they've been given.

10-11-2005, 08:21	#1139
DivideByZero Inactive Join Date: Jan 2004 Posts: 12	*Re: All* ntl 10meg Discussion (part 2)** sigh Why are NTL not consistent with the replys that they give. Why are they upgrading some people and not others. Twice I've called today, and I've gotten different answers each time. First, I was told that no upgrades at all will be happening until NTL are happy with what they have, the woman on the phone practically called me a liar when I told her I know that there are people that already have been upgraded to this service. The second call I was told (same as somebody above), that this was only for new customers on the service and that they had no way of upgrading existing customers! Ah well, I suppose I just need to keep calling until I get put through to a techie who's actually inclined to help instead of read from some sheet that they've been given.