Cable Forum - View Single Post - NTL Indian support centres

martin.worth · 10-11-2005, 00:07

Damn right, the amount of people that say to me there glad to speak to someone english. To be fair there is two english people in our department of 25 who are native english and thats due to the fact we support the whole of europe.

What people don't understand is why its needed, if any company like NTL for example had a support desk in the UK it'd take three days to wait on hold and everyone would comlain they would never get through.

10-11-2005, 00:07	#118
martin.worth Inactive Join Date: Nov 2005 Posts: 2	Re: NTL Indian support centres - a plea to NTL Damn right, the amount of people that say to me there glad to speak to someone english. To be fair there is two english people in our department of 25 who are native english and thats due to the fact we support the whole of europe. What people don't understand is why its needed, if any company like NTL for example had a support desk in the UK it'd take three days to wait on hold and everyone would comlain they would never get through.