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Originally Posted by mikerouse
Hello guys,
I'm having this exact same problem... would I be opening a can of worms if I asked why this happens?
Will I have to call CS tomorrow? Am I alone in my despair at calling call centres?
Mike
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Hi Mikerouse. I see you raised a similar question yesterday in this thread
http://www.cableforum.co.uk/board/sh...t=37736&page=2
Simply put it's technology and things rely on the entire whole working working coherently with every cog in the wheel being put in it's correct place. If someone pressed a wrong key entering a code somewhere yuo get stuck in limbo until you tell ntl about it.
You really need to phone CS. They don't bite
