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They cannot, they only have a 10Mbps half-duplex WAN port. The maximum theoretical value is 70-80% of 10Mbps download. BUT the user is unlikely to notice as its going to be difficult to get a speedtest site to stream fast enough to test. So my guess is that ntl will not upgrade their long standing loyal customers. My Terayon power supply seems a bit hot though it might overheat with the increased download? Can I register an ntl250 I have been given - was left in a house when the new owners moved in and ntl supplied a new one with re-install?
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Isn't the reference to the Terayon's 10Mbps half-duplex WAN port only applicable if you're using ethernet? My Terayon is connected via USB and I'm only getting speeds of around 4Mbit downstream.
Technical Support have also assured me that the Terayon can definitely cope with the increased speeds. To be honest, I'm prepared to wait and see if my speed improves - more work will be performed in the early hours of 10th November over several areas. The status page specifically mentions "service upgrades" so I'm hoping that will bring speeds up to par.