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Originally Posted by RichieUK
Ok, just phoned up and the guy said something along the lines of - although here on our computers it says we can activate the 10mb for you, we are unable to do this because you are an existing customer. He said i have to wait until December to recieve the upgrade and it will be done automatically. Oh well...
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if you're not happy with that you know what to do - you're a paying customer.