[markmarkymark]

Greetings All.

Live in the Reading area. Have 3 MBit connection with a standalone modem (silver).

Phoned up CS half an hour ago and asked for upgrade. Was told it could not be done, it was not on their system etc etc. They were very friendly and helpful ... but said they could not help. I said I knew that people in my area had been upgraded and asked if they could dig deeper. Eventually the CS rep told me to wait while he read his emails.....

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And then ''arrrrhh I see - yes I can do this for you". He stated that this was new info via email and many simply do not have time to read through their emails before starting their shift.

So - was upgraded on the spot. He also mentioned they would be trying 20Mbits by summer 2006??

Problem - my modem has been updated (I have checked config) - but no change in upload or download speeds using various checks. So I guess I will wait a while and see if things improve??

cheers

MArk