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Originally Posted by zinglebarb
 I just remember when the 3 meg rolled out it was the same here and I was on the other side to what I am now.Patience is a virtue chances are most of you would not have known this upgrade was happening if it wasnt for this site anyway.It would have just rolled out which is all NTL say there doing anyway.Its the impatience of some that cause problems for NTL and this forum has seen it before
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People want the lastest and greatest mate

NTL should be more then aware of this and should accomadate such things. As you say its happend once before so they should of lernt from the mistakes they made last time. Which it seems they have not.
Again it comes down to one thing -
communication and the CS agents have not been given any!