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Originally Posted by Fenlock
Ok, obviously shouldnt of mentioned the E word on here. Im not going to tell them i got it from Ebay. Just a friend - that's not a lie either.
If it doesnt work, it doesnt work. But it has before. I cant stomach trying to explain to tech support yet why my amit's slow - i will if this get's me no where.
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Fair enough

I phoned TS and explained the issues. Was put on hold for about 5 minutes then the women came back and said "We will raise an engineer request to replace your modem"
Ok it is going to take 3 weeks but hey 6Mbit until them is alright