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Re: changing from usb to ethernet
Rule out the possibility that one of the cables is no good - use one of the spares temporarily, from the rest of the networkd you were building. Try connecting the lappy, instead of the PC direct to the modem (remember to reboot modem - off for about a minute, then on, let it settle before on with the 'puter).
If that don't work, I'd be calling ntl claiming a fault suggesting that the ethernet port to your modem is dead.
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