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Nitroidus · 09-11-2005, 09:55

NTL are so bad at lying. I got upgraded after phoning up about 10 times. In the end it was a woman who got me the upgrade. Also they told me that it was only available to new customers and the existing ones wouldn't be upgraded until the end of November/December/early next year (depending on who I talked to) so I said ok what about if I cancel and then renew. They said you'll have to pay the installation fee. I told them that I had just phoned sales (which I had!) and they had told me that it was free installation this month. NTL have one of the worst CS after 3 mobile!

09-11-2005, 09:55	#816
Nitroidus Inactive Join Date: Nov 2005 Posts: 4	*Re: All* ntl 10meg Discussion (part 2)** NTL are so bad at lying. I got upgraded after phoning up about 10 times. In the end it was a woman who got me the upgrade. Also they told me that it was only available to new customers and the existing ones wouldn't be upgraded until the end of November/December/early next year (depending on who I talked to) so I said ok what about if I cancel and then renew. They said you'll have to pay the installation fee. I told them that I had just phoned sales (which I had!) and they had told me that it was free installation this month. NTL have one of the worst CS after 3 mobile!