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Frankie-Gush · 09-11-2005, 09:45

I rang customer Services last night about Quarter to Eight, no queue, straight through. Asked if it was possible to be upgraded to 10mb, and he (scottish Bloke) said No Problem, It'll take 2 mins.

He asked if a leaflet had gone out about the Upgrade because alot of people had called in about it.

He said give it 24 hours, and if it hasn't upgraded give us a call back. Modem restarted Straight away, so i restarted PC too, and the upgrade was complete.
I'm only getting about 5Mbps at the moment, and although it's not 10, i'm still quite happy with a free upgrade.

I have a Motorola Surfboard 4100 SACM which should go up to speeds of 36Mbps i think.

09-11-2005, 09:45	#804
Frankie-Gush Inactive Join Date: Oct 2005 Location: Huddersfield Services: VM VIP Package Posts: 18	*Re: All* ntl 10meg Discussion (part 2)** I rang customer Services last night about Quarter to Eight, no queue, straight through. Asked if it was possible to be upgraded to 10mb, and he (scottish Bloke) said No Problem, It'll take 2 mins. He asked if a leaflet had gone out about the Upgrade because alot of people had called in about it. He said give it 24 hours, and if it hasn't upgraded give us a call back. Modem restarted Straight away, so i restarted PC too, and the upgrade was complete. I'm only getting about 5Mbps at the moment, and although it's not 10, i'm still quite happy with a free upgrade. I have a Motorola Surfboard 4100 SACM which should go up to speeds of 36Mbps i think.