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Originally Posted by DaBuzz
Just got off the phone yet again. The guy said they were briefed this morning and the upgrade was in fact a mistake. He said they are currently investigating and may be downgrading people back to their original services until December.
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If this is true, NTL are gonna come out really, really badly out of this whole mess. I'm was one of the lucky ones who got 10mb after 2 calls to CS. If the bump me back down to 3, i'm gonna go ape.