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Originally Posted by Gordon_29
can anybody confirm if it's only 3Mb users getting this message
Unable to upgrade your connection speed We are sorry that your current package or connection speed is not appropriate for an online speed upgrade. Please call customer support on 0800 052 2000 for further assistance with changing your service level.
or are people on 1 & 2 Mb getting it as well
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Looks like only the 3Mb users are getting that message. Others are getting Mac Address errors and allsorts of things. Hit and miss so far.....