...not receiving their mail.
Hi all, new member here. I'm hoping someone can help me.
Although NTL is my service provider, i use a hotmail.co.uk addy for my main e mail.
The problem i have is that whenever i send e mail to either a single ntlworld address or several (when sending to multiple addresses), i always get a delivery status notification e mail back. This always states - "Unable to deliver message to the following recipients, due to being unable to connect successfully to the destination mail server".
I have no problem sending e mails to the ntlworld addy's from my own ntlworld account, and i have also had someone else with an hotmail.co.uk account send messages to my intended recipients and they have been received ok.
Ive spoken to NTL tech support and the very helpful advice i got was "have you checked your setting on OE for outgoing mail?".
Whilst i have a limited knowledge of the internet, i do believe the problem is with the ntl server not accepting e mails from my .co.uk account, which is sent directly from hotmail.
Any help would be greatly appreciated - thanks.