My plea to NTL
Dear Mister NTL,
Please mister NTL can you please upgrade me, I pay lots and lots of money each month to get my services and keep you happy.
Everyday I check this forum called "Cable Forum" more and more people on cheaper tiers are getting the upgrade I find this extremely unfair, these people pay less money than me please tell me, have you ever heard of keeping your existing customers happy I don't think you have to be honest Mister I think that you are just interrested in getting more and more money.
I rang you today regarding the 10mb upgrade and i got put through to a scottish lass who told me no one in the country has been upgraded, to which I laughed and said "Miss I think you need to check Cable Forum", I then proceeded to ask miss when do you think I will be upgraded she replied with "end of december".
I left my search for a little while and decided to check back in a few hours to my disbeleive it seems half of the members on this forum have the upgrade includings ones in manchesterI thought to myself I may aswell have another try and ring NTL.
To my dismay the wee scottish man said no you will not be connected not untill first thing december, now I ask you mister NTL which one are you going to choose?
Will you go for:
A) If i ring you up tomorrow will you give me the upgrade?
B) You will have to wait untill end of December!
C) You will have to wait untill the beginning of December!
I hope you manage to sort your staff out it seems to me that non of them know what the hell is going on.
Please ring me when you get this letter.
Thanks
Deathball