Originally Posted by LostintheNW

no its not, i dont mind ditching the tv as its like watching streaming files from the internet on dial up at the best of times anyway! If i wanted still screens I would shove on a dvd and hit pause.

My problem here is that as usual CS tell you millions of different things, and they only thing they all agree on is that STB customers cannot have the upgrade - this is the first time i have been told anything by NTL where each person has agreed on something!

I am on the phone to tech support and they are checking this out as they think its strange why new samsung boxes are given out and then only to be told they are not up to scratch when it comes to any futher broadband speed increases....seems a nice thing for NTL to do to waste money! when they could have put a SACM in place months and months ago (but they didnt want to lose all the money we pay each month).

And waiting for NTL to give you the facts that everyone agrees on has about as much chance of happening as it does of me winning the lottery week in week out for a year