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Originally Posted by Tuftus
Precicely my point re having patience....
It will come... 
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But my point was that I was trying to establish exactly where on that journey we're at at the moment - as it stands, the part of the journey we're at didn't exist during the last set of upgrades.
At the moment, only £37.99 users can request an upgrade to the 10Mbps service. As it stood during the last upgrade, all tiers could request an upgrade once it was made available via CS.