[Darone]

Hi Peeps,

Been reading everything and thought i'd let you know i managed to get 3mb upgraded to 10 mb.
First guy on the phone said no upgrades of any sort until somtime in the next month-ish! Pointed out to him that i was looking at the 10mb upgrade page as we spoke and he implied i was lying or stupid.
Had big row about customer service and asked to speak to a supervisor and get this, HE REFUSED!
After much toing and froing he cut me off.

Rang back minutes later and spoke to a very pleasant scottish guy who said "no problem" and upgraded me there and then. He did say that due to the nature of the roll out, i may not get full 10mb service but that i would notice a marked increase in speed.

True to his word, i'm now getting approx' 7 - 8mb consistant downloads.

It seems it's just luck folks, so keep plugging away.

Sorry to go on a bit.

Cheers