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Originally Posted by andy 1
all i did was turn my pc and modem off at the wall socket,waited 2 mins turned them back on and my connection speed is now a lot more than it was previously.
i even did a speed test to be sure.
so i suppose they upgraded me automatically.
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Thanks Andy. What area are you in?
I know I can get 10Mb now but I have to upgrade to the higher tier. So now I wait in anticipation of when I can be automatically upgraded like you!