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Originally Posted by gruff_rhodes
I'm sorry but that's crackers if you think that's the right way to run a company. £38 is a lot of money and to be told if you had have actually waited and not given them more of your money instead by upgrading 2 months ago, people have a right to be agrieved. This is not a packet of golden grahams, you can't make the comparison. This is not the right way to go about this.
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No one forced you to upgrade to the 3Mb and NTL stated nowhere that if YOU upgrade to 3Mb YOU will be put on 10Mb when the upgrades start.
Or did they?